Frequently Asked Questions

Creating a QR code is easy! Navigate to the Generator page, enter the text or URL you want to encode, customize the appearance if desired, and click 'Generate'. Your QR code will be created instantly and can be downloaded in various formats.

No, you can create basic QR codes without an account. However, creating an account unlocks additional features like QR code tracking, analytics, custom styling, and the ability to save and manage your QR codes.

You can encode various types of data including:

• URLs and website links
• Plain text
• Email addresses
• Phone numbers
• SMS messages
• vCards (contact information)
• WiFi credentials
• And more!

Click on 'Forgot Password' on the login page. Enter your email address and we'll send you a password reset link. Follow the instructions in the email to create a new password.

Yes! Go to your Account Settings, navigate to the Email section, and enter your new email address. You'll need to verify the new email before the change takes effect.

To delete your account, go to Account Settings and click on 'Delete Account' at the bottom of the page. Please note that this action is permanent and will delete all your QR codes and analytics data.

We offer four subscription tiers:

• Free: Basic QR code generation with limited features
• Starter ($9/month): Enhanced limits and basic analytics
• Professional ($29/month): Advanced features and higher limits
• Enterprise ($99/month): Unlimited features and priority support

View full details on our Pricing page.

Yes! You can change your subscription tier at any time from your Subscription page. Upgrades take effect immediately, while downgrades take effect at the end of your current billing cycle.

We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied with our service, contact us within 30 days of your initial purchase for a full refund. Refunds are not available for subscription renewals or partial months.

You can cancel your subscription at any time from your Subscription page. You'll retain access to paid features until the end of your current billing cycle. No partial refunds are provided for early cancellations.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure payment processor, Authorize.Net. We currently don't support PayPal or cryptocurrency payments.

Yes! With a paid subscription, you get access to our analytics dashboard where you can see:

• Total scan count
• Scans over time
• Geographic location of scans
• Device and browser information
• Scan success rate

Absolutely! You can customize:

• Colors (foreground and background)
• Error correction level
• QR code size
• Logo/image overlay (Pro and Enterprise plans)
• Style and patterns (Pro and Enterprise plans)

QR codes can be exported in multiple formats:

• PNG: Standard image format, great for web and print
• SVG: Vector format, perfect for scaling to any size
• PDF: Professional format for printing

Yes! Professional and Enterprise subscribers can use our batch generation feature to create multiple QR codes at once. You can upload a CSV file with your data and generate hundreds of QR codes in minutes.

QR codes themselves cannot be edited once generated, as the pattern is directly based on the encoded data. However, if you created a dynamic QR code (Pro/Enterprise feature), you can change where it redirects without changing the QR code itself.

Error correction allows QR codes to be read even if partially damaged or obscured. We offer four levels:

• L (Low): ~7% recovery - Use for digital displays
• M (Medium): ~15% recovery - General purpose
• Q (Quartile): ~25% recovery - Good for print
• H (High): ~30% recovery - Best for logos/branding

Higher error correction allows for more damage tolerance but makes the QR code more complex.

Common reasons why QR codes fail to scan:

• Too small - QR codes should be at least 2cm x 2cm when printed
• Low contrast - Ensure dark pattern on light background
• Poor print quality - Use high-resolution images
• Incorrect error correction for amount of data
• Damage or obstruction

Try generating a new QR code with higher error correction or larger size.

The maximum capacity depends on the data type and error correction level:

• Numeric: Up to 7,089 characters
• Alphanumeric: Up to 4,296 characters
• Binary: Up to 2,953 bytes

For best results, we recommend keeping URLs under 300 characters and using URL shorteners for longer links.

Yes, once generated, QR codes are permanent. The actual QR code pattern won't expire or change. However, if you delete your account or let your subscription expire, your analytics data and saved QR codes will be removed from our system after 30 days. The QR codes themselves will still work if you've already distributed them.

Yes! We take security seriously:

• All connections use SSL/TLS encryption
• Passwords are hashed and never stored in plain text
• Payment information is processed through PCI-compliant Authorize.Net
• We never sell or share your data with third parties
• See our Privacy Policy for full details

Yes! You own the QR codes you create and can use them for any purpose, including commercial applications. There are no attribution requirements or usage restrictions.